Dragrolife Return and Exchange Policy offers no return of goods once delivered. If you choose to exchange the item for reason of a mismatch of product or receipt of a defective or expired item, you will be provided with a replacement of the item, free of cost. However, an exchange is subject to the availability of the product in our stock.
Delivery time : Once your order confirm with our portal after that we dispatched your products in next day,our standard delivery time is 3 to 7 business working days.
The following EXCEPTIONS and RULES apply to this
Policy:
1. All items to be returned or
exchanged must be unused and in their original condition with all original
labels and packaging intact, and should not be broken or tampered with.
2. Exchanges are allowed only if
your address is serviceable for an Exchange by our logistics team.
3. In case you had purchased a
product that has a free gift/offer associated with it and you wish to return
the item, a maximum of Refunds/Free item MRP will be debited until the
satisfactory receipt of all free gift(s)/offer item(s) that are shipped along
with it.
4. If you choose to self-ship your
returns, kindly pack the items securely to prevent any loss or damage during
transit. For all self-shipped returns, we recommend you use a reliable courier
service.
5. Perishable goods such as seeds
and flowers cannot be returned, if the packet is opened or damaged.
6. Products must be returned within 03 days from
the day of delivery, to return your purchase, please call customer care at
+91-904922204
To complete your return, we
require a receipt or proof of purchase.
Please do not send your purchase
back to the manufacturer.
Refunds (if applicable)
Once your return is received and
inspected, we will send you an email to notify you that we have received your
returned item. We will also notify you of the approval or rejection of your
refund.
If you are approved, then your
refund will be processed, and a credit will automatically be applied to your
credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if
applicable)
If you haven’t received a refund
yet, first check your bank account again.
Then contact your credit card
company, it may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you
still have not received your refund yet, please contact us at agrolife@gmail.com.
Exchanges (if applicable)
We only replace items if they are
defective or damaged. If you need to exchange it for the same item, send us an
email at agrolife@gmail.com and send your item to:
Agrolife Biotech Industries
Pvt.Ltd
Plot No. 68, Matoshri Bunglow,
Dhatrak Phata, Agra Road,,
Nashik - 422003,
Maharashtra, INDIA.
Governing Law:
These terms shall be governed by and constructed in accordance with the laws of India without reference to conflict of laws principles and disputes arising in relation hereto shall be subject to the exclusive jurisdiction of the courts.
Shipping
Agrolife
Biotech Industries Pvt.Ltd
Plot
No. 68, Matoshri Bunglow, Dhatrak Phata, Agra Road,,
Nashik
- 422003,
Maharashtra,INDIA
Cancellation-
If a customer changes their mind
and wants to cancel the order, then they have to contact our Customer Care
executive. The cancellation will not be valid until it is confirmed by our
respective department.
Cancellation requests will be
considered only if the product is not dispatched. Once the order is shipped,
the customer cannot cancel the order.
You will be responsible for paying
for your own shipping costs for returning your item. Shipping costs are
non-refundable. If you receive a refund, the cost of return shipping will be
deducted from your refund.